Services
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Training |
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Instructor-led classroom or individual sessions, web-based, focused topic workshops provided by experienced and skilled specialists. |
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Needs Analysis |
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Questionnaires and interviews designed to determine training requirements. |
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Project Management |
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Project definition, planning, scheduling and maintenance from inception to analysis of success. |
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Curriculum Development |
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Design of training, including type and length of class, based on needs analysis, prior experience and firm requirements. |
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Courseware Development |
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Composition of material to be used during class including in-depth manuals, detailed outlines, class exercises and instructor notes. |
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User Documentation |
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Descriptive information in manual and/or Quick Reference Guide format to be used as class review or for more in-depth learning. Can also be used during class. |
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Deskside Support |
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Response to immediate individual needs, customization assistance, trouble-shooting. |
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Help Desk Support |
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Telephone support for firm employees and assistance to firm Help Desk. |
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